Timothy McGowan

Timothy McGowan

Graduate Student at University of Houston-Clear Lake in Data Science.

Curriculum Vitae

🎓 Education M.S. in Data Science (In Progress, 2025 – Present) University of Houston–Clear Lake — League City, TX GPA: 3.778 Coursework: Machine Learning, NLP, Data Visualization, Database Systems for Data Science, Applied Statistical Methods B.S. in Information Technology (May 2025) University of Houston–Clear Lake — League City, TX Graduated Summa Cum Laude | GPA: 3.902 Major: IT Management & Administration | Minor: Cyber Security Coursework: Network Fundamentals & Administration, Cyber Security I & II, Ethical Hacking, Computer Security & Disaster Recovery, Database Development, IT Project Management, Forensics, Scripting I & II, Emerging Information Technology, Systems Analysis & Design

💼 Work Experience Freelance IT Consultant (May 2018 – Present) Self-Employed — Remote

Specialize in infrastructure operations, service management and delivery, and ITIL process implementation Analyze business requirements and translate them into actionable technical solutions Define escalation processes, problem management documentation, and performance tracking frameworks Advise on configuration management, change control, and SLA development for small to mid-size organizations

Sales Manager (December 2020 – April 2021) Cellular Sales — Houston, TX

Developed new consumer and small business accounts Analyzed requirements and recommended product and service changes Provided hands-on service throughout the full customer lifecycle

IT Consultant — Subject Matter Expert (October 2008 – November 2018) Versa Integrated Solutions, Inc. — Beltsville, MD (Supporting FDA & HHS Office of Information)

Primary HPSM SME — led two successful platform migrations (HPSC 6.1 → HPSM 9.30 and 9.33), both on schedule Managed database mappings within and external to HPSM for third-party tool integration (HP Connect IT, SC Automate, Business Objects) Developed and deployed quarterly user enhancement releases Designed eArrive onboarding workflows and enhanced EASE interface for HPSM integration Handled access control management, fault remediation, log review, and Systems Engineering support

IT Specialist (GS-2210) (February 2001 – September 2008) U.S. Food and Drug Administration (FDA) — Rockville, MD

Established and managed FDA’s first infrastructure configuration management program Led a team of 34 federal IT Specialists plus contract personnel supporting a 22,000-user nationwide environment Owned SLA development and compliance, budget and contract management, and strategic infrastructure planning Created position descriptions, recruited staff, and conducted personnel evaluations and corrective actions Developed and implemented asset tracking, change management integration, and long-term IT project plans Coordinated large-scale modification projects covering server consolidation, fault tolerance, and contract closeout

🔧 Skills AreaSkillsData SciencePython (pandas, numpy, scikit-learn), Machine Learning, NLP, Data Visualization, Statistical AnalysisLocal-First AILocal LLM deployment (Qwen3), prompt engineering, model evaluation on constrained hardwareService ManagementHP Service Manager (HPSM) administration & tailoring, ITIL v3 Foundation, SLA development, ITSM process designNetworkingTCP/IP, DNS, DHCP, Cisco, Firewall Administration, Solaris 9, Windows OSSecurityCompTIA Security+, Cyber Security fundamentals, Ethical Hacking, Computer Forensics, Disaster RecoveryDevelopmentPython, JavaScript, Visual Basic, Bash/PowerShell, SQL, UI DevelopmentProductivityMicrosoft Office (Excel, Word, PowerPoint, Access, Project, Visio), Business Objects XI

📜 Certifications

References available upon request.